Martin Casino support contacts

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Agents reply around the clock. Logged-in players get their account pulled up instantly.

Payment history, KYC uploads and limits live in your profile, open any time.

Sign up, verify your email and claim the welcome package on your first deposit.

New player bonus

150% up to €600

While you wait for our reply, your welcome package is ready to claim.

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.

We are online 24/7. Typical reply time: a few minutes on live chat.

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Support can apply limits, time-outs and self-exclusion on request. Martin is strictly for players aged 18+.

Feedback about the site is welcome at the same address. We use it to decide what to fix next.